Farrell's FAQs
Got a question about Farrell's Hawaii? We're here to help you! You can contact us via phone at
- Pearlridge (808) 488-9339, and at
- Windward (808) 247-3788.
You can also contact us via our contact form.
In addition to contacting us, we've prepared answers to the most-asked questions. We recommend that you go through our list of questions below before you give us a call.
What is the maximum the Farrell's Windward Party Room can accommodate?
The Farrell's Windward Party Room can accommodate up to 50 people, based on availability.
What if some people I forgot to invite want to come to my party?
We welcome everyone in your group, but availability may be an issue. As soon as you know of any last-minute additions, give us a call so we can review our records and try to find room for them.
What if people want to stop by and wish the birthday person a happy birthday but don't want to eat anything?
We welcome everyone, however, due to limited seating, we may not be able to seat your unexpected guest(s). But we'll try!
What can Funny Munny buy?
Funny Munny can be used to purchase anything from the Farrell's General Store. It works in conjunction with real money.
What does the Party Attendant do?
The Party Attendant acts as a personal server for your party. The server's focus is to assist you with all your birthday needs.
What is there for my kids to do?
In addition to our amazing food and ice cream creations, they can enjoy the Farrell's Hawaii experience, including singing, skits, and games.
I have children of different age groups. Do you have suitable games to accommodate their interests?
Absolutely! The games are conducted according to age group.
Do you have video games?
While we don't have any, there are video games in the malls near both locations.
What is the Special Gift?
The Special Gift is a skimmer hat containing candy and a coupon for an Any Day Sundae.
Do I HAVE to book a party if our group has more than ten people?
You don't have to book a party, but we recommend that you do so. That way, you can have a Farrell's party experience with guaranteed seating for everyone in your special group.
The singing will be performed by all available Farrell's Hawaii cast members.
At what point does the 1.5-hour party limit start?
Your 1.5 hours will be started as stated in your reservation.
Do I get a free sundae on my birthday?
Yes! Let Farrell's Hawaii celebrate your special day with you! If you're a registered member of our Birthday Club, we'll send you an electronic birthday card with a coupon that entitles you to a FREE birthday sundae when you visit Farrell's. And since we understand that you might have other plans on your special day, your coupon is valid for up to seven days after your birthday.
Is gratuity included in the cost of a party?
Only if your party consists of 15 people or more. If so, a 15% gratuity will automatically be included in your total.
If you have any questions not listed here, feel free to contact us at Pearlridge (808) 488-9339, and at Windward (808) 247-3788. We are always happy to hear from you.
For questions regarding Farrell's (Hawaii) please contact:
Joshua Gaines
Managing Partner-Marketing Director
Phone: 808-792-4455
Facsimile:808-596-7543
Email:
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For questions regarding Farrell's Asia please contact:
Maki Kuroda
President
Phone: 808-593-8073 Ext:400
Facsimile:808-593-8752
Email:
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For questions regarding Farrell's USA (excluding Hawaii) and Europe
Visit www.FarrellsUSA.com
